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Privacy Policy

Privacy Policy

Information Collection and Use

Potli Bag is the sole owner of information collected on this site. We declare that we will not sell, share, or rent this information to any outside parties, except as outlined in this policy. Some of the information collected from the user will include name, shipping address, billing address, telephone numbers, and e-mail address. The information is collected from the user to facilitate orders, order confirmation and order status updates.

Potli Bag requires the user to submit a username and password for future access to the users account information. The user is required to maintain utmost secrecy with the user name and password.


In order to process the orders placed on this website, the user must first complete the registration form. During registration, the user will be required to provide contact information, which includes name, e-mail address, telephone number and street address. This information is used to provide the user with important services such as automated order status updates via e-mail.


The aforesaid information collected during the registration process will be used to process orders. During the order process, the user will have to provide financial information such as payment mode. This information is used only for billing purposes and to fulfil the order.

If we have trouble processing an order, we will use this contact information to get in touch with the user. Credit card transactions for payments are done on the Payment Gateway and no customer credit card details are accessible to Potli Bag. We do not share the user’s personal and financial information with any third parties, except those specified in the Sharing of Information section of this policy given below, solely for fulfilling the order.

Sharing of Information

Potli Bag only employs third party companies such as Logistic Service Providers for deliveries. No other third party functions have access to any of the user’s personal information. We reserve the right to disclose the user’s personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.


Potli Bag may customise certain web page content based upon the user’s browser type and other information provided by our cookie. If the user chooses to reject the cookie, the user can still browse our store but will be unable to use the shopping cart to buy merchandise. Potli Bag shopping cart cannot function without cookies enabled so that the necessary information to process the users order is retained.

If the user disables the cookies, Potli Bag will be unable to accept the user’s online order. We will not share any personally identifiable information provided by this cookie with any third party. We will, however, link data stored in cookies to the personally identifiable information the user has submitted in our site. This allows us to personalize the user’s shopping experience and discern user’s preferences to evoke subconscious feelings of familiarity and assurance.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by Potli Bag only and does not cover the use of cookies by any advertisers.

Log Files

Potli Bag uses IP addresses to analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use. We do not link IP addresses to personally identifiable information, and we do not distribute or share IP information with any third parties.


Potli Bag takes utmost precautions to protect its user’s information. When the user submits sensitive information via the website, the website ensures that the information is protected both online and offline.

Correction / Updating / Reviewing Personal Information

The user may change or review their stored account information such as street address or e-mail address through their “My Account” option. The user must have a username and password in order to access their account. In the event if the user forgets both your username and password, please contact our customer service department for assistance.